Dutch Customer Service Representative - Remote

Overview

Join the team of Patrique Mercier Recruitment JP as a Dutch Customer Service Representative for an international airline in the beautiful Athens! This is a unique opportunity to combine your passion for customer service with the vibrant and historic environment of Greece. In this role, you will be responsible for providing excellent support to Dutch customers who have questions about their flights, bookings, and other services. As an essential link between the airline and the customers, you play a crucial role in creating a positive customer experience. Are you ready to make a difference and become a valuable member of our team? Apply now!

In Short

• Handle incoming calls and emails from customers in Dutch.
• Provide information about flights, bookings, and other airline services.
• Resolve customer issues and ensure high customer satisfaction.
• Document customer interactions and problem resolutions in the system.
• Collaborate with colleagues and other departments to ensure smooth service delivery.
• Contribute to improving processes and customer experience.
• Participate in training to enhance product knowledge and customer management skills.

Requirements

• Fluency in Dutch and English.
• Strong communication and interpersonal skills.
• Experience in customer service is a plus.
• Ability to work in a fast-paced environment.
• Problem-solving skills and a customer-oriented mindset.

Benefits

• Opportunity to work in a dynamic international environment.
• Training and development opportunities.
• Competitive salary and benefits package.
• Work in a beautiful location.