Dutch Customer Service Representative - Remote

Overview

Join the dynamic team at Patrique Mercier Recruitment JP as a Dutch Customer Service Representative for a leading BigTech giant and enjoy the unique opportunity to relocate to beautiful Greece! This role includes paid relocation, allowing you to focus on your new career in an inspiring environment. In this position, you will provide excellent support to Dutch customers, answer their questions, and ensure a great service experience.

In Short

• Deliver superior customer service to Dutch customers via various communication channels, including phone, email, and chat.
• Effectively answer customer inquiries and resolve issues to ensure customer satisfaction.
• Stay updated on product offerings and promotions to provide accurate information to customers.
• Accurately document customer interactions in the CRM system for follow-up and improvement.
• Collaborate with colleagues to enhance overall service and customer satisfaction.
• Participate in training programs to improve product knowledge and customer service skills.
• Actively contribute to team meetings regarding best practices and customer feedback.

Requirements

• Fluency in Dutch and English.
• Strong communication and interpersonal skills.
• Experience in customer service is a plus.
• Ability to work in a team-oriented environment.
• Problem-solving skills and a customer-focused mindset.

Benefits

• Paid relocation to Greece.
• Opportunity to work in a dynamic and inspiring environment.
• Friendly team atmosphere.
• Career growth opportunities.