Czech Speaking Interaction Expert - Remote

Overview

Patrique Mercier Recruitment JP is excited to offer the position of Czech Speaking Interaction Expert for our Car Rental Service based in the vibrant city of Athens, Greece! In this role, you will be the primary contact for Czech-speaking customers, providing them with top-notch assistance and guidance in navigating their car rental options. Your exceptional communication skills and passion for customer service will ensure that clients have a seamless and enjoyable experience.

In Short

• Assist Czech-speaking customers with inquiries related to car rentals, reservations, and services.
• Provide accurate information about vehicle options, pricing, and rental terms.
• Resolve any customer issues or concerns promptly and professionally.
• Document customer interactions and feedback in our CRM for continuous improvement.
• Collaborate with team members to streamline processes and enhance customer experiences.
• Stay informed about car rental trends and changes in policies.
• Engage in training and development opportunities to enhance your skills in customer interaction.

Requirements

• Fluency in Czech and English.
• Strong communication and interpersonal skills.
• Experience in customer service or related fields.
• Ability to work in a fast-paced environment.
• Familiarity with CRM systems is a plus.

Benefits

• Dynamic and supportive work environment.
• Opportunities for training and development.
• Experience the culture and history of Athens.