Interaction Expert for Online Services - Remote

Overview

Our client – one of the Big Four technology companies – specializes in internet-related services and products and is now looking for talents with French & English skills.

In Short

• Communicate with customers via phone, chat & e-mail in French
• Provide assistance to businesses, improving their online appearance
• Troubleshoot login problems or other technical issues
• Assist businesses in doing necessary changes on their profile
• Maintain high customer satisfaction, representing a major brand

Requirements

• Fluency in French and English
• Strong communication skills
• Experience in customer service
• Ability to troubleshoot technical issues
• Customer-oriented mindset

Benefits

• Work with a leading technology company
• Opportunities for professional growth
• Flexible working hours
• Remote work options
• Competitive salary and benefits