Remote Customer Support Representative

Overview

Embark on a new adventure with Patrique Mercier Recruitment JP as a Remote Customer Support Representative for a renowned phone brand! This exciting role is based in Greece and comes with a fully paid relocation package, allowing you to experience a rich cultural lifestyle while working from a beautiful location.

In Short

• Deliver outstanding customer support to Czech-speaking customers through various channels, including phone, email, and chat.
• Assist clients with inquiries related to product features, troubleshooting, and account management.
• Resolve customer issues promptly and efficiently, ensuring a high level of satisfaction.
• Keep accurate records of customer interactions and feedback in our CRM system.
• Engage in training initiatives to enhance product knowledge and customer service skills.
• Collaborate with team members to identify areas for improvement in support processes.
• Propose innovative solutions to enhance the customer experience.

Requirements

• Fluency in Czech.
• Strong communication skills.
• Experience in customer service or support roles.
• Ability to work in a team-oriented environment.
• Familiarity with CRM systems.
• Passion for technology.

Benefits

• Fully paid relocation package.
• Opportunity to work in a dynamic team.
• Environment that fosters personal and professional growth.
• Rich cultural lifestyle in Greece.