Remote Customer Support Representative for German Speakers

Overview

Join the dynamic team at Patrique Mercier Recruitment JP as a Remote Customer Support Representative for German Speakers!

In Short

• Deliver high-quality customer support to German-speaking clients via phone, email, and chat.
• Assist with inquiries related to products, services, billing, and technical issues.
• Resolve customer issues efficiently and effectively.
• Document customer interactions accurately in the company's CRM system.
• Participate in training sessions to continuously improve service quality.
• Collaborate with colleagues to enhance overall customer satisfaction.
• Proactively suggest improvements to processes and service delivery.

Requirements

• Fluency in German.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work independently in a remote environment.
• Problem-solving skills.

Benefits

• Fully paid relocation package.
• Ongoing training and support.
• Opportunity to work from Greece.
• Supportive team environment.