Customer Service Representative for Luxury Car Brand - Remote

Overview

Join the prestigious team and elevate your career while immersing yourself in Greece's rich culture and beautiful landscapes! We are seeking enthusiastic customer service representatives to support a luxury German car brand. This exciting opportunity comes with a full relocation package, allowing you to experience life in Greece while providing exceptional service to our esteemed clientele. In this role, you will assist customers with their inquiries regarding high-end vehicles, ensuring a premium experience that reflects the luxury nature of the brand. If you have a passion for customer service and a keen interest in luxury automobiles, we would love to hear from you!

In Short

• Deliver outstanding customer support to clients of a luxury German car brand via phone, email, and live chat.
• Address client inquiries and resolve issues promptly to ensure high levels of customer satisfaction.
• Maintain a comprehensive understanding of the luxury vehicle offerings and features to provide accurate assistance.
• Document all customer interactions meticulously in the company's CRM system for record-keeping.
• Collaborate with team members to continuously enhance service delivery and customer experience.
• Engage in training sessions to stay updated on products, services, and brand values.
• Provide feedback on customer trends and contribute ideas for optimizing service processes.

Requirements

• Passion for customer service and luxury automobiles.
• Strong communication skills.
• Ability to resolve issues effectively.
• Experience with CRM systems is a plus.
• Willingness to engage in training and development.

Benefits

• Full relocation package to Greece.
• Opportunity to work with a prestigious luxury brand.
• Immersion in a rich cultural environment.
• Supportive team atmosphere.