Customer Service Representative - Luxury Retail - Remote

Overview

As a Customer Service Representative - Luxury Retail, you will support customers of an iconic global luxury retail brand, providing exceptional service and assistance.

In Short

• Be part of a team that values customer happiness.
• Work remotely from one of the 40 preferred residency states.
• Engage with customers through various communication channels.
• Utilize your fashion sense to assist luxury brand customers.
• Resolve customer issues with a high level of service.
• Base wage starting at $16 per hour.
• Performance bonus opportunities available.
• Access to a healthy benefits package.
• Support for career and professional development.
• Join a diverse and inclusive workforce.

Requirements

• 1 year or more of customer service experience.
• 1 year or more post-secondary education or equivalent work experience.
• Appreciation for high fashion brands.
• Ability to recognize and solve mid-to-high level customer service issues.
• Computer experience required.
• High-speed internet connection (> 15 mbps).
• Smartphone or device for daily log-in.
• Wired headset recommended for communication.

Benefits

• Inclusive culture and community-minded organization.
• Encouragement for giving back to the community.
• Access to thousands of free courses for career growth.
• Supportive team environment.
• Great Place to Work® certification in the United States.