Remote Customer Service Agent

Overview

Embrace an exciting opportunity to move to sunny Greece while working as a Remote Customer Service Agent at Patrique Mercier Recruitment JP!

In Short

• Provide outstanding customer support to Slovak-speaking customers via phone, email, and chat.
• Troubleshoot and resolve customer issues effectively and efficiently.
• Maintain a thorough understanding of company products and services to deliver accurate information.
• Record and document all interactions in the CRM system.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Participate in ongoing training and development sessions.
• Share feedback and suggestions to enhance customer experience and operational efficiency.

Requirements

• Fluency in Slovak.
• Strong communication skills.
• Experience in customer service is a plus.
• Ability to work independently and as part of a team.
• Proficient in using CRM systems.
• Problem-solving skills.

Benefits

• Work from the comfort of your own home.
• Opportunity to live in Greece.
• Ongoing training and development.
• Supportive team environment.