Slovak Speaking Customer Support Representative - Remote

Overview

Patrique Mercier Recruitment FR is focused on connecting talented professionals with exciting opportunities in the digital landscape. We are currently searching for a Slovak Speaking Customer Support Representative for Online Content Creators. This role is ideal for individuals who are passionate about digital media and are eager to assist Slovak-speaking clients in maximizing their online presence and content creation efforts.

In Short

• Provide exceptional customer support to Slovak-speaking content creators via phone, email, and chat.
• Assist clients with inquiries regarding platform features, monetization strategies, and account management.
• Effectively resolve client issues and complaints to ensure a positive user experience.
• Help users understand tool functionalities to optimize their online content engagement.
• Document customer interactions accurately and manage follow-up communications.
• Collaborate with internal teams to relay client feedback and improve service offerings.
• Stay informed about industry trends and best practices in content creation to provide valuable insights to clients.

Requirements

• Fluency in Slovak and English.
• Strong communication and interpersonal skills.
• Experience in customer support or related field.
• Familiarity with digital media and content creation.
• Ability to work independently and as part of a team.
• Problem-solving skills and a customer-oriented mindset.

Benefits

• Work from home flexibility.
• Opportunity to work in a dynamic digital environment.
• Professional development opportunities.
• Collaborative team culture.