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Italian-Speaking Customer Service Representative for Hotel Reservations - Remote

Posted Yesterday
Customer Service
Full Time
Greece

Overview

An exciting career opportunity for Italian-speaking individuals to join the Hotel Reservations & Hospitality Department in Greece as Customer Service Representatives.

In Short

  • Provide outstanding customer service to Italian-speaking clients via phone, email, and live chat.
  • Assist customers in booking hotel reservations, managing modifications, and resolving any related issues.
  • Maintain a professional and courteous manner in all customer interactions.
  • Accurately document customer interactions to support service quality and improvement.
  • Collaborate with team members and hospitality partners to ensure exemplary customer experiences.
  • Participate in ongoing training to stay updated on industry trends, hotel offerings, and customer service practices.

Requirements

  • Fluency in Italian is required.
  • Previous experience in customer service or hospitality is preferred.
  • Strong communication skills, both verbal and written.
  • Ability to work in a fast-paced environment.
  • Proficiency in using computer systems and software.
  • Team player with a positive attitude.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Dynamic and supportive work environment.
  • Employee discounts on hotel bookings.
  • Training and development programs.
Patrique Mercier Recruitment By Cyriel logo

Patrique Mercier Recruitment By Cyriel

Patrique Mercier Recruitment By Cyriel is a dedicated recruitment agency focused on connecting compassionate professionals with opportunities in the elderly care sector. With a commitment to enhancing the quality of life for elderly individuals, the company offers flexible remote roles that allow caregivers to provide essential support and companionship from the comfort of their homes. By prioritizing empathy and proactive engagement, Patrique Mercier Recruitment aims to make a meaningful impact in the lives of clients while fostering a supportive environment for its employees.

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