Czech-Speaking Customer Service Representative for Hotel Reservations - Remote

Overview

Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Czech-speaking individuals to join the Hotel Reservations Department in Greece as Customer Service Representatives! If you are passionate about the hospitality industry and enjoy helping customers plan their perfect vacations, this is the ideal role for you. You will be responsible for assisting Czech-speaking clients with their hotel reservations and inquiries, ensuring they have a smooth and enjoyable experience. Join a dedicated team that values high-quality customer service and provides support in an exciting location!

In Short

• Deliver exceptional customer support to Czech-speaking clients through phone, email, and live chat.
• Assist customers with hotel bookings, respond to inquiries, and resolve any related issues promptly.
• Maintain a friendly and professional demeanor in all customer interactions.
• Accurately document customer interactions to contribute to service improvements.
• Collaborate with colleagues and hotel partners to guarantee a flawless customer experience.
• Engage in ongoing training to stay updated on hospitality trends and booking systems.

Requirements

• Fluency in Czech and English.
• Experience in customer service, preferably within the hospitality industry.
• Strong communication skills.
• Ability to work in a team environment.
• Willingness to learn and adapt to new systems.

Benefits

• Competitive salary.
• Opportunity to work in a vibrant location.
• Training and development opportunities.
• Supportive team culture.