Polish-Speaking Customer Service Representative - Remote

Overview

An exciting opportunity for Polish-speaking individuals to join the Hotel Reservations Department in Greece as Customer Service Representatives, assisting clients with their inquiries related to hotel reservations.

In Short

• Deliver exceptional customer service to Polish-speaking clients via phone, email, and live chat.
• Assist customers with hotel reservations, address inquiries, and resolve issues effectively.
• Maintain a friendly and professional demeanor in all customer interactions.
• Document customer interactions accurately to contribute to service improvements.
• Collaborate with team members and hotel partners to ensure a seamless customer experience.
• Engage in training sessions to stay updated on the latest industry trends and best practices in hospitality.

Requirements

• Fluent in Polish and English.
• Previous experience in customer service or hospitality is a plus.
• Strong communication skills.
• Ability to work in a team-oriented environment.
• Proficient in using computer systems and software.

Benefits

• Opportunity to work in a vibrant team.
• Gain experience in the hospitality industry.
• Training and development opportunities.
• Possibility of career advancement.