Customer Service Representative for Hotel Reservations - Remote

Overview

An exciting opportunity for Customer Service Representatives to join the Hotel Reservations Department in Greece, assisting customers with their hotel reservations and ensuring a memorable experience.

In Short

• Deliver exceptional customer service to clients making hotel reservations.
• Assist customers with booking details, changes, and cancellations.
• Maintain a friendly and professional demeanor in all interactions.
• Document customer interactions accurately.
• Collaborate with team members and other departments.
• Engage in regular training on hotel offerings and best practices.

Requirements

• Passion for hospitality.
• Strong communication skills.
• Ability to work collaboratively in a team.
• Customer-oriented mindset.
• Willingness to learn and adapt.

Benefits

• Opportunity to work in a vibrant culture.
• Make a difference in travelers' experiences.
• Dynamic team environment.