Hospitality Customer Service Representative - Hotel Reservations - Remote

Overview

We are seeking friendly, detail-oriented individuals to join our team as Hospitality Customer Service Representatives for hotel reservations in a fully remote role, assisting clients with their travel plans.

In Short

• Assist clients with hotel reservations and travel planning.
• Provide accurate information about hotel options and pricing.
• Communicate effectively with clients via phone, email, or online platforms.
• Maintain records of client interactions and bookings.
• Stay updated on travel trends and hotel offerings.
• Work independently in a flexible remote environment.
• Collaborate with team members to ensure client satisfaction.
• Comprehensive training provided.
• Performance-based income-earning possibilities.
• Exclusive travel discounts and perks available.

Requirements

• Strong communication and customer service skills.
• Friendly and professional demeanor with attention to detail.
• Ability to manage multiple tasks independently.
• Basic computer proficiency and reliable internet connection.
• Interest in hospitality and travel.
• Previous experience in customer service or hospitality is a plus.

Benefits

• Flexible remote work environment.
• Comprehensive training and support.
• Supportive team culture and mentorship.
• Performance-based income opportunities.
• Travel discounts and perks.
• Opportunities for personal and professional growth.