Italian-Speaking Customer Service Representative - Remote

Overview

An exciting opportunity for Italian-speaking individuals to join the Tobacco Department in Greece as Customer Service Representatives, providing top-tier support and information to customers.

In Short

• Provide exceptional customer service to Italian-speaking clients via phone, email, and live chat.
• Address customer inquiries, resolve issues, and offer product information efficiently.
• Maintain a courteous and professional demeanor during all interactions with customers.
• Document customer interactions accurately to enhance service delivery.
• Collaborate with team members to address customer concerns and improve satisfaction.
• Engage in ongoing training to remain knowledgeable about products and customer service best practices.

Requirements

• Fluency in Italian is required.
• Previous experience in customer service is preferred.
• Strong communication skills.
• Ability to work in a team environment.
• Problem-solving skills to address customer concerns.
• Willingness to learn about tobacco products.

Benefits

• Opportunity to work in a unique industry.
• Dynamic team environment.
• Ongoing training and development.
• Competitive salary and benefits package.