Technical Support Manager - Remote

Overview

Join Patrianna LTD as a Technical Support Manager in a dynamic social gaming environment, focusing on delivering exceptional technical support and driving continual improvement in support processes.

In Short

• Full-time position in a fast-growing social gaming company.
• Focus on customer satisfaction and technical problem resolution.
• Opportunity for career advancement and personal development.
• Work remotely with a flexible schedule.

Requirements

• 5+ years in a Technical Support Engineer role, preferably in igaming.
• 1+ years as a Team Lead/Manager in a technical support setting.
• Proficiency in SQL and experience with scripting languages.
• Strong problem-solving skills and excellent communication abilities.

Benefits

• Full remote work flexibility.
• 25 days of paid time off.
• Engagement in company events and culture.
• Opportunities for continuous development.