Professional Services Specialist (Global Remote)

Overview

Join Passion.io as a Professional Services Specialist and elevate our Professional Services to new heights by providing exceptional support to creators.

In Short

• Seamlessly migrate creators’ content to Passion.io.
• Design and customize apps using Canva.
• Provide top-notch support via email and chat.
• Monitor app submissions on Apple and Google Play.
• Keep creators informed about updates and new features.
• Assist with administrative tasks for operational efficiency.
• Set up Typeform and configure Zapier workflows.

Requirements

• Experience in email and chat support, basic graphic design knowledge, and technology.
• Strong customer service skills with clear communication.
• Experience with HelpDesk tools like Hubspot or ZenDesk is a plus.
• Detail-oriented with excellent time management skills.
• Ability to work independently and in a team.
• Flexibility to work US hours.
• Fluent in English.

Benefits

• Work from anywhere with full flexibility.
• Join regular international gatherings.
• Thrive in an entrepreneurial work style.
• Access to career coaching and training.
• Open and creative work environment.
• Flexible equipment policy.
• Co-working space support.
• Generous paid vacation and parental leave.