Customer Service Representative (French Speaking) - Remote

Overview

The Parkosecure GmbH is an innovative company in the field of parking management in Switzerland, seeking a reliable and independent individual to support our French-speaking customers in a fully remote model.

In Short

• Handle customer inquiries via phone and email
• Professionally manage customer reactions and complaints
• Provide support in administrative tasks
• Participate in projects (if resources are available)
• Ensure high customer satisfaction

Requirements

• Native French speaker (mandatory)
• Excellent written and verbal communication skills
• German and/or English is a plus
• Experience in customer service or administration
• Very good IT skills (MS Office is mandatory)
• Independent and structured working style
• Resilient and solution-oriented

Benefits

• 100% remote work possible worldwide
• Flexible working arrangements
• Dynamically growing company
• Opportunities for further development
• Direct influence on processes and customer satisfaction
• 5 weeks of vacation
• Fixed, above-average salary (no bonuses, no commissions)