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French Speaking Customer Service Representative - Remote

Posted 2 days ago
Customer Service
Full Time
Greece

Overview

This position is for French Speaking Customer Service Representatives in the Education & E-Learning industry, focusing on supporting learners and educators.

In Short

  • Manage customer inquiries related to e-learning services.
  • Provide guidance on navigating the e-learning platform.
  • Assist customers with course-related questions.
  • Document customer interactions for feedback.
  • Collaborate with educational teams for user experience enhancement.
  • Stay informed about updates in the education sector.

Requirements

  • Fluency in French.
  • Experience in customer service.
  • Strong communication skills.
  • Ability to troubleshoot technical issues.
  • Knowledge of e-learning platforms is a plus.

Benefits

  • Opportunity to work in the education sector.
  • Supportive work environment.
  • Continuous training and development.
Mercier Consultancy MD logo

Mercier Consultancy MD

Mercier Consultancy MD is a dynamic company specializing in the Logistics and Supply Chain industry. They are dedicated to providing exceptional customer service and support, particularly for French-speaking clients. The company values enthusiasm for logistics and aims to assist customers with inquiries related to shipping, inventory management, and supply chain solutions. With a focus on collaboration and industry knowledge, Mercier Consultancy MD strives to ensure customer satisfaction through effective communication and problem-solving.

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