Entry Level IT Support Analyst - Remote

Overview

PAR Technology Corporation is a leader in restaurant technology, providing comprehensive software and hardware solutions to empower brands worldwide.

In Short

• Entry level IT Support Analyst position at PAR Technology Corporation.
• Onsite role located in New Hartford, NY.
• Primary support for executive leadership and operations teams.
• Work with a globally distributed IT Service Desk team.
• Focus on customer service and technical support.
• Opportunity to work with leading edge technology.
• CompTIA A+ certification required within the first 6 months.
• Engage in continuous improvement and team collaboration.
• Participate in after-hours rotation for critical system support.
• Flexible educational background with a focus on technology.

Requirements

• Experience in troubleshooting computer hardware and software.
• Associate degree in a technology-related major preferred.
• Strong communication skills and positive attitude.
• Aptitude for learning and growth.
• Ability to lift up to 40 pounds for hardware support.
• Additional certifications in IT support are a plus.

Benefits

• Growth opportunities within the company.
• Training provided for required certifications.
• Supportive team culture focused on improvement.
• Paid after-hours rotation for critical support.