Lead Designer - Remote

Overview

As Lead Designer at Pair Team, you will play a critical role in building a technology-enabled service that improves healthcare access and outcomes for underserved communities. You will own the design roadmap and be the champion of the product experience. You will work on mission-critical products that shape the direction of the company.

In Short

• Lead the UI and UX across Pair Team’s entire product experience
• Paint the vision for the evolution of the product experience in partnership with product leadership and CEO
• Drive experience exploration for mission critical projects
• Work directly with clinicians, mental health specialists, community health workers, and non-profit partners to design best-in-class workflows for whole-person patient care
• Work alongside our AI team to establish novel patterns on how the latest LLM technology can build a higher quality, more efficient care delivery system
• Collaborate with thought partners in engineering, product management, data science, and operations to discover and execute on new product opportunities
• Set the tone for the design team as our Lead Product Designer

Requirements

• 7+ years of experience in product design
• 3+ years of experience with an early- or mid-stage startup
• Building products where the end users are operations team members
• Experience with products that automate or streamline complex workflows, or experience with a digital health startup are a big plus!
• Strong collaboration skills with thought partners from engineering, product management, data science, and operations
• Experience conducting qualitative research (customer interviews) and quantitative analysis to make product decisions
• Strong desire to work in an early stage startup environment that is fast paced, complex, and has minimal barriers to make decisions (no “red tape”)
• Passion for helping individuals experiencing complex chronic needs such as homelessness, severe mental illness, and substance use disorder
• Ownership mindset – own driving results for the mission, business, and customer experience

Benefits

• Competitive salary: $180,000 - $200,000 (DOE)
• Equity compensation package
• Flexible vacation policy – take the time you need to recharge
• Comprehensive health, vision & dental insurance
• $50 employer contribution to active HSA accounts
• 401k through Guideline
• Life insurance and AD&D
• Work entirely from the comfort of your own home
• Monthly $100 work from home expense stipend
• We provide the equipment needed for the role
• Opportunity for rapid career progression with plenty of room for personal growth!