Remote Otter LogoRemoteOtter

Community Engagement Specialist - Remote

Posted 16 weeks ago
Customer Service
Full Time
Worldwide
$22 - $23/hour

Overview

Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.

In Short

  • Full-time Community Engagement Specialist role.
  • Engage with individuals living with Serious Mental Illness/Substance Use Disorder.
  • Utilize phone, text, email, and in-person outreach.
  • Educate partners about Pair Team’s services.
  • Build trust with eligible members.
  • Meet key enrollment metrics.
  • Manage the enrollment process effectively.
  • Proficiency in technology tools required.
  • 1-2 in-person visits per month for California residents.
  • Remote work for individuals outside California.

Requirements

  • Located in the United States.
  • 1+ year experience in a metric-driven environment.
  • 1+ year experience in cold calling.
  • Bilingual (English/Spanish) communication skills.
  • Strong technical skills with multiple platforms.
  • Valid driver’s license and auto liability insurance.

Benefits

  • Salary: $22-23/hour depending on experience.
  • Comprehensive health, vision & dental insurance.
  • Equity compensation package.
  • Employer-sponsored 401k plan.
  • Flexible vacation policy.
  • Equipment provided for the role.
  • Monthly $100 work from home expense stipend.
  • Mileage/gas reimbursement for on-site days.
  • Opportunity for rapid career progression.
Pair Team logo

Pair Team

Pair Team is dedicated to enhancing the wellbeing of underserved communities by providing access to high-quality care through a community-led, virtual care model. The organization focuses on the holistic needs of high-need Medicaid recipients, addressing both clinical and health-related social needs such as housing instability and food access. By collaborating with local community-based organizations and employing a multidisciplinary care team, Pair Team aims to improve the lives of individuals facing complex challenges. The company values integrity, resilience, and a commitment to care, fostering a culture that prioritizes the needs of patients and encourages personal and professional growth.

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