Member Acquisition Team Leader - Remote

Overview

PadSplit is expanding its Member Acquisition team to ensure we deliver exceptional support and engagement to prospective members, who are looking for affordable housing. This role is critical to scaling our efforts and achieving our mission of making housing more accessible and affordable.

In Short

• Lead the Member Acquisition team to optimize daily operations.
• Enhance team performance and streamline the member acquisition process.
• Drive cost efficiencies while maintaining high-quality interactions.
• Manage offshore teams and analyze performance metrics.
• Coach agents to success and improve member engagement.
• Utilize data-driven strategies to enhance processes.
• Ensure exceptional member experiences.
• Contribute to PadSplit's mission of affordable housing.
• Collaborate with team members to achieve goals.
• Focus on results-oriented leadership.

Requirements

• Proven track record in managing teams.
• Strong analytical skills.
• Experience in coaching and performance management.
• Ability to work collaboratively.
• Passion for improving member experiences.
• Commitment to data-driven decision making.
• Experience in the housing or member acquisition sector is a plus.
• Excellent communication skills.
• Results-oriented mindset.
• Ability to adapt to a fast-paced environment.

Benefits

• Opportunity to make a significant impact in the housing sector.
• Collaborative and supportive team environment.
• Professional development opportunities.
• Competitive salary and benefits package.
• Flexible work arrangements.
• Access to resources for personal and professional growth.
• Engagement in meaningful work.
• Supportive leadership.
• Focus on work-life balance.
• Commitment to diversity and inclusion.