Real Estate Client Relations Specialist - Remote

Overview

Outsource Access is seeking a dedicated and proactive Real Estate Client Relations Specialist to elevate the quality of service we provide to our real estate clients. This dynamic role is essential in building strong client relationships and ensuring seamless experiences throughout the real estate journey, from initial inquiry to transaction completion.

In Short

• Act as the primary point of contact for clients, providing exceptional customer service via phone and email.
• Handle client inquiries promptly and professionally, ensuring their needs are met throughout the real estate process.
• Provide details on property listings, including features, availability, and other specifics.
• Facilitate communication between clients and the real estate team.
• Schedule property showings, open houses, and client meetings.
• Assist clients with real estate documentation and transaction management tasks.
• Maintain accurate and up-to-date client databases.
• Prepare regular reports on client interactions and transaction statuses.
• Analyze client feedback to identify areas for improvement.
• Stay updated on real estate trends and best practices.

Requirements

• Strong interpersonal and communication skills.
• Organizational abilities and attention to detail.
• Knowledge of real estate processes and documentation.
• Proficiency in Microsoft Excel and Adobe tools.
• Ability to manage multiple tasks and prioritize effectively.
• Experience in customer service or client relations.
• Willingness to learn and adapt to industry changes.

Benefits

• Opportunity to work in a dynamic and supportive environment.
• Professional development and training opportunities.
• Flexible working hours.
• Access to industry resources and tools.