Bilingual Customer Service Representative - Remote

Overview

As a Bilingual Customer Service Representative, you will join the Member and Provider Services team at Oscar, focusing on customer interactions and back-office tasks within the health insurance sector.

In Short

• Handle daily customer service activities in a health insurance setting.
• Work remotely from Texas with occasional travel for team meetings.
• Pay rate starts at $19.00 per hour, potentially increasing with bilingual assessment.
• Full-time shifts available Monday through Friday.
• Responsibilities include managing caseloads and compliance with operational standards.
• Must be bilingual in Spanish and English.
• 1+ years of customer service experience required.
• Healthcare experience preferred.
• Strong analytical skills are a plus.
• Employee benefits and vacation accrual included.

Requirements

• Bilingual in Spanish and English.
• 1+ years of experience in a customer-focused role.
• 6+ months of experience in healthcare.
• High school diploma or GED.

Benefits

• Medical, dental, and vision benefits.
• 11 paid holidays and paid sick time.
• Paid parental leave and 401(k) participation.
• Paid wellness time and reimbursements.