Bilingual Customer Service Representative - Remote

Overview

Oscar is hiring a Bilingual Customer Service Representative to join our Member and Provider Services team, focusing on serving our members in a volume-driven role.

In Short

• Join a team dedicated to health insurance service.
• Handle daily activities in a customer service environment.
• Work remotely from Arizona.
• Full-time shift options available Monday through Friday.
• Compensation starts at $19.00 per hour.
• Bilingual in Spanish and English required.
• 1+ years of customer service experience needed.
• Healthcare experience preferred.
• Employee benefits include medical, dental, and vision.
• Opportunity for process improvement participation.

Requirements

• Bilingual in Spanish and English.
• 1+ years in a high-volume customer-focused role.
• 6+ months of healthcare experience.
• High school diploma or GED.
• Strong quantitative or analytical skills.
• Experience with data entry.
• Proficient in Google Suite or Microsoft Office.

Benefits

• 15 days of vacation accrual per year.
• Medical, dental, and vision benefits.
• Paid sick time and parental leave.
• 401(k) plan participation.
• Life and disability insurance.