Bilingual Customer Service Representative - Remote

Overview

Oscar is looking for a Bilingual Customer Service Representative to join our Member and Provider Services team, focusing on providing exceptional service to our members and managing daily operations in a health insurance environment.

In Short

• Join a mission-driven health insurance company.
• Handle customer interactions and back office tasks.
• Work remotely from Florida with occasional travel.
• Pay rate starts at $19.00 per hour.
• Full-time shifts available Monday through Friday.
• Requirements include bilingual proficiency in Spanish and English.
• 1+ years of customer service experience required.
• Healthcare experience is a plus.
• Comply with operational and regulatory standards.
• Participate in process improvement initiatives.

Requirements

• Bilingual in Spanish and English.
• 1+ years of experience in customer-focused roles.
• 6+ months of experience in healthcare.
• High school diploma or GED.

Benefits

• Eligible for employee benefits including medical, dental, and vision.
• 15 days of vacation accrual per year.
• 401(k) plan participation.
• Paid sick time and parental leave.
• Life and disability insurance.