Bilingual Customer Service Representative - Remote

Overview

Oscar is hiring a Bilingual Customer Service Representative to support our Member and Provider Services team, focusing on delivering exceptional service to our members.

In Short

• Join a health insurance company driven by technology and member service.
• Handle customer interactions and back office tasks.
• Work remotely from Georgia with occasional travel for team meetings.
• Pay starts at $19.00/hour with potential for a bilingual bonus.
• Full-time shifts available Monday through Friday.
• Responsibilities include managing caseloads and ensuring service quality.
• Must be bilingual in Spanish and English.
• 1+ years of customer service experience required.
• Healthcare experience is a plus.
• Comply with operational standards and regulations.

Requirements

• Bilingual in Spanish and English.
• 1+ years in a customer-focused setting.
• 6+ months of healthcare experience.
• High school diploma or GED.

Benefits

• Eligible for employee benefits including medical, dental, and vision.
• Paid time off and vacation accrual at 15 days per year.
• 401(k) plan participation.
• Life and disability insurance.
• Paid wellness time and reimbursements.