Associate Director, Claims Documentation - Remote

Overview

The Associate Director, Claims Documentation is responsible for documenting, analyzing, and improving claims processing workflows, policies, and procedures within a health insurance context.

In Short

• Document and analyze claims processing workflows.
• Collaborate with multiple stakeholders.
• Ensure compliance with industry standards.
• Identify inefficiencies in claims processing.
• Translate complex information into clear documentation.
• Develop training materials for staff.
• Manage team performance and career development.
• Stay updated on healthcare regulations.
• Work with cross-functional teams.
• Contribute to process efficiency improvements.

Requirements

• 7+ years in claims operations with technical writing experience.
• 5+ years in people management.
• 3+ years in benefit and contract interpretation.
• 3+ years managing claims across multiple product types.
• 3+ years analyzing and improving processes.
• 5+ years working with technical teams.

Benefits

• Eligible for employee benefits.
• Participation in unlimited vacation program.
• Annual performance bonuses.
• Medical, dental, and vision benefits.
• Paid holidays and sick time.
• 401(k) plan participation.
• Life and disability insurance.
• Paid wellness time and reimbursements.