Collections Specialist - Remote

Overview

Minimize accounts rolling from 90 to 180 days delinquent, mitigate losses and maximize recoveries using superior negotiation skills, good judgment and sound decision making.

In Short

• Review Accounts greater than 90 days past due and develop collection strategies.
• Use effective collection and negotiation techniques to mitigate losses.
• Negotiate Forbearance and Restructure agreements as necessary.
• Refer leased equipment and other collateral repossessions to specialists.
• Manage Bankruptcies on assigned accounts.
• Conduct asset searches and skip tracing.
• Document detailed status of collection efforts in CMARS.
• Ensure compliance with all internal policies and procedures.
• Utilize outside collection agencies as appropriate.
• Perform other duties as assigned.

Requirements

• Proven negotiation and communication skills.
• Knowledge of the FTC Fair Debt Collection Practices Act.
• Proven collection skills and knowledge of standard collection practices.
• Skill in using various software applications including MS Word and Excel.
• Experience working with attorneys in successful collections litigation.
• Ability to prioritize and organize work efficiently.
• Good oral and written skills.
• Strong research abilities in skip tracing and asset search techniques.
• Able to manage multiple priorities and perform under pressure.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Time Off
• Retirement
• WFH Benefit
• And More!