Technical Account Consultant - Remote

Posted 3 weeks ago

All others

Full Time

PA, USA

Orgvue

Technical Account Management

Customer Support

Consulting

Configuration Reviews

Solution Recommendations

Risk Management

Customer Relationship Management

Overview

The Technical Account Consultant at Orgvue plays a crucial role in supporting customers and partners by leveraging the Orgvue platform to address business challenges and enhance operational efficiency.

In Short

Create trusted relationships to solve key business problems.
Support customers throughout their Orgvue journey.
Explore potential new solutions and review existing setups.
Review tenant configurations and propose improvements.
Share insights on opportunities and risks with account teams.
Facilitate Start Right sessions for partner projects.
Advise and train customers on utilizing Orgvue effectively.
Build knowledge base articles to upskill the community.
Contribute to the innovation of the Orgvue platform.

Requirements

Experience with the Orgvue platform.
Strong consulting and customer support skills.
Ability to identify risks and propose solutions.
Excellent communication and relationship-building skills.
Experience in tenant configuration and optimization.
Knowledge of operational and strategic business objectives.

Benefits

Opportunity to work with leading enterprises and consulting firms.
Contribute to a platform that drives business transformation.
Collaborative work environment with a focus on innovation.

Orgvue

Orgvue is a leading organisational design and planning platform that enables businesses to transform their workforce by gaining insights into the work performed and the skills possessed by their employees. By connecting strategy to structure, Orgvue provides clarity of vision, helping organizations become more adaptable and high-performing in an ever-evolving work environment. Trusted by some of the world's largest enterprises and consulting firms, Orgvue allows users to visualize and model both current and future organizational states, facilitating faster and more informed decision-making. Headquartered in London, Orgvue also has offices in Philadelphia, The Hague, Toronto, and Sydney.

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