Field Clinical Specialist - Southern Germany - Remote

Overview

The Field Clinical Specialist will be responsible for the training, support, and adoption of OrganOx’s products, ensuring safe and effective use for organ preservation prior to transplant.

In Short

• Join a global medical device company focused on organ transplantation.
• Home-based role with frequent travel to transplantation centers (40%-60%).
• Provide training and support to users of OrganOx products.
• Act as the first point of contact for clinical transplant teams.
• Participate in a 24/7 on-call rota for support.
• Promote the benefits of OrganOx products to customers.
• Facilitate user groups for shared learning experiences.
• Track account performance and support commercial management.
• Resolve service-related problems according to customer expectations.
• Maintain regulatory compliance and customer data.

Requirements

• In-depth knowledge of machine perfusion and relevant literature.
• Strong communication and relationship-building skills.
• Experience in customer support or sales within the medical field.
• Ability to travel regularly within Europe.
• Proficiency in managing customer feedback and complaints.
• Familiarity with regulatory requirements in medical devices.
• Capability to work collaboratively across functional teams.
• Experience in generating new customer leads.
• Willingness to participate in on-call support.
• Strong organizational skills to track performance and usage.

Benefits

• Opportunity to work with innovative medical technology.
• Flexible working arrangements with remote opportunities.
• Engage in meaningful work that impacts lives through organ transplantation.
• Collaborate with leading professionals in the healthcare industry.
• Participate in professional development and training programs.
• Join a supportive team within a fast-paced environment.
• Contribute to the growth and success of a pioneering company.
• Access to resources for continuous learning and improvement.
• Competitive salary and benefits package.
• Work in a culture that values innovation and excellence.