Remote Otter LogoRemoteOtter

Care Team Member - Remote

Posted 41 weeks ago
Customer Service
Full Time
USA

Overview

As a care team member, you will build relationships with patients based on trust, utilizing motivational communication techniques to help drive positive health behavior change and improved patient outcomes.

In Short

  • Build relationships with patients through trust and communication.
  • Utilize data from vital signs to promote health behavior changes.
  • Collaborate with the patient's care team for wellness calls.
  • Focus on patient-centric goals and action plans.
  • Monitor vital signs and educate patients on health plans.
  • Experience in phone triage is preferred.
  • Knowledge of remote patient monitoring and chronic care management is valued.
  • Work remotely using advanced communication technologies.
  • Support patients clinically and emotionally.
  • Reduce risks for emergent care through early intervention.

Requirements

  • Clinical background with adult and geriatric populations.
  • Experience in phone triage.
  • Strong knowledge of remote patient monitoring (RPM).
  • Familiarity with Chronic Care Management (CCM) principles.
  • Ability to work as a strong team player.
  • Desire to support patients emotionally and clinically.
  • Understanding of reimbursement requirements.
  • Experience with remote working technologies.

Benefits

  • Opportunity to serve patients proactively.
  • Chance to improve patient health outcomes.
  • Work in a supportive team environment.
  • Utilize industry-leading remote care platforms.
  • Engage in meaningful patient interactions.
Optimize Health logo

Optimize Health

Optimize Health is a healthcare organization focused on enhancing patient outcomes through innovative care management solutions. The company emphasizes building strong relationships with patients to encourage positive health behavior changes, utilizing remote monitoring and wellness calls. With a commitment to patient-centric care, Optimize Health collaborates with care teams to set achievable health goals and supports patients through effective communication and technology. The organization values professional growth and offers comprehensive benefits, including health coverage and equity options, fostering a supportive work environment for its employees.

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