Patient Intake Specialist – ABA (Bilingual Spanish/English) - Remote

Overview

The Patient Intake Specialist – ABA supports families seeking Applied Behavior Analysis services by managing intake calls, collecting required information, and preparing patients for scheduling.

In Short

• Conduct patient intake calls in Spanish and English.
• Explain ABA intake steps, timelines, and documentation requirements.
• Collect and verify patient demographics, referrals, and intake forms.
• Review insurance and authorization-related details.
• Update internal systems with accurate intake status.
• Coordinate with scheduling teams to transition intake-complete cases.
• Maintain HIPAA-compliant records and follow SOPs.
• Serve as a primary point of contact for families.
• Ensure intake details are accurate and complete.
• Requires prior experience in ABA, autism services, or behavioral health.

Requirements

• Fluent Spanish and strong English communication.
• Excellent phone presence and empathy.
• Strong organization and attention to detail.
• Prior experience in ABA, autism, or behavioral health intake.

Benefits

• Full-time position.
• Work remotely.