Medical Records Intake Specialist - Remote

Overview

The Medical Records Intake Specialist serves as the first checkpoint in the medical records retrieval process, ensuring that incoming requests are accurate, complete, and compliant before being released to downstream teams.

In Short

• Review incoming ROI forms and medical record requests for completeness.
• Validate patient identifiers, provider details, dates, and signatures.
• Correct minor errors in forms when permitted.
• Identify missing or conflicting information that could delay retrieval.
• Enter request data accurately into internal systems.
• Assign request identifiers and track intake status.
• Follow HIPAA-compliant handling procedures.
• Apply SOPs consistently across all requests.
• Escalate unclear or non-compliant requests.
• Achieve high first-pass acceptance rate and minimal downstream corrections.

Requirements

• Attention to detail and consistency in handling documentation.
• Comfort with structured documentation daily.
• Ability to work independently and manage time effectively.
• Knowledge of HIPAA regulations.
• Experience in data entry or medical records preferred.

Benefits

• Work from home flexibility.
• Full-time employment with stable hours.
• Opportunity to contribute to client satisfaction.
• Supportive team environment.