Medical Document Retrieval Specialist - Remote

Overview

The Medical Document Retrieval Specialist plays a pivotal role in the healthcare medical records retrieval process. As the first step in the workflow, this position ensures all requests are complete, accurate, and prepared for downstream processing. The quality of intake directly impacts the speed and accuracy of records retrieval for our law firm clients.

In Short

• Full-Time position, Monday - Friday, 9:00 AM - 5:00 PM EST
• Responsible for provider research and identification
• Review and correct incoming Release of Information (ROI) forms
• Create accurate base forms and assemble final submission packets
• Conduct quality assurance checks for each ROI packet
• Assign requests to appropriate records team members
• Identify and escalate provider-specific requirements
• Liaise with law firms to resolve missing or conflicting information
• Ensure accuracy to prevent delays in retrieval
• Utilize tools like Chartswap for provider identification

Requirements

• Prior experience requesting health records from providers
• Extreme attention to detail
• Proficiency in Adobe Acrobat and PDF editing tools
• Strong verbal and written communication skills
• Proactive problem-solving mindset

Benefits

• Work in a crucial role within the healthcare system
• Opportunity to impact the speed and accuracy of records retrieval
• Collaborate with law firms and healthcare providers
• Full-time stable employment