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Medical Document Retrieval Specialist - Remote

Posted 3 hours ago
Customer Service
Full Time
Mexico

Overview

The Medical Document Retrieval Specialist plays a pivotal role in the healthcare medical records retrieval process. As the first step in the workflow, this position ensures all requests are complete, accurate, and prepared for downstream processing. The quality of intake directly impacts the speed and accuracy of records retrieval for our law firm clients.

In Short

  • Provider Research & Identification
  • Request Creation & Quality Control
  • Request Assignment
  • Handling Special Cases
  • Full-Time Schedule: Monday - Friday, 9:00 AM - 5:00 PM EST
  • Work with law firm clients
  • Ensure accuracy in medical records requests
  • Utilize tools like Chartswap
  • Conduct quality assurance checks
  • Communicate with case managers

Requirements

  • Prior experience requesting health records
  • Extreme attention to detail
  • Proficiency in Adobe Acrobat
  • Strong verbal and written communication skills
  • Proactive problem-solving mindset

Benefits

  • Work from home
  • Flexible working hours
  • Opportunity to work in the healthcare sector
  • Supportive team environment
  • Professional development opportunities
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OpsArmy

OpsArmy is a dynamic and innovative company focused on delivering exceptional client success through strong relationship management and operational excellence. With a fully remote work setup, OpsArmy fosters a collaborative culture that values problem-solving and continuous improvement. The company is dedicated to empowering its team members and providing opportunities for professional growth, all while ensuring that client needs are met and exceeded. OpsArmy is committed to maintaining a supportive environment where employees can thrive and contribute to the overall success of the organization.

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