Client Success Operations Manager - Remote

Overview

Are you a dynamic leader who excels in building strong client relationships while ensuring smooth operations? We’re looking for a highly motivated Client Success Operations Manager to join our team! If you thrive in a fast-paced environment, love problem-solving, and have a passion for delivering exceptional service, this role is for you.

In Short

• Fully remote work setup
• Full-time role
• Must be available to work U.S. business hours
• Build and maintain client relationships
• Identify client needs and develop tailored solutions
• Handle client requests efficiently
• Guide and train team members
• Track and report data
• Develop plans for continuous improvement
• Experience with remote work and digital collaboration tools

Requirements

• 3-5 years of experience in operations or client success
• Bachelor’s degree in Business Administration or related field
• Strong leadership and problem-solving skills
• Excellent organizational and communication skills
• Experience with digital collaboration tools
• Proven ability to analyze data and drive process improvements
• Availability to work within U.S. time zones

Benefits

• Fully remote work
• Opportunities for professional development
• Collaborative culture
• Competitive compensation based on experience