Associate Business Systems Administrator - Remote

Overview

The Associate Business Systems Administrator will support the Salesforce platform and other core business systems at OpenSesame, contributing to system administration, user support, process automation, and data management.

In Short

• Support Salesforce and other business systems.
• Contribute to system administration and user support.
• Assist in process automation and data management.
• Collaborate with cross-functional teams.
• Develop training materials for end users.
• Document system changes and improvements.
• Work toward Salesforce Administrator certification.
• Participate in process improvement initiatives.
• Attend training sessions to stay updated.
• Work in a remote-first role with U.S. time zone overlap.

Requirements

• Motivated and detail-oriented individual.
• Experience with Salesforce or similar systems.
• Strong communication and collaboration skills.
• Ability to manage multiple tasks effectively.
• Willingness to learn and grow technical skills.
• Experience with Jira and Confluence is a plus.
• Familiarity with data management practices.
• Ability to work independently in a remote environment.
• Commitment to professional development.
• Experience in customer service is beneficial.

Benefits

• Opportunity to develop technical skills.
• Collaborative work environment.
• Access to training and professional development.
• Flexible remote work arrangements.
• Supportive team culture focused on results.
• Pay transparency and equity.
• Opportunity for career advancement within the Salesforce ecosystem.
• Access to a comprehensive catalog of eLearning courses.
• Positive and inclusive work environment.
• Significant opportunity for impact and improvement.