Solutions Architect, Digital Natives - Remote

Overview

The Solutions Architecture team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance.

In Short

• Deeply embed with our most sophisticated and technical platform customers, serving as their technical thought partner in ideating and building novel applications on our API.
• Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value.
• Experiment and prototype solutions with and for your customers.
• Forge and manage relationships with our customers’ leadership and stakeholders to ensure their application’s successful deployment and scale.
• Contribute to our open-source developer and enterprise resources.
• Scale the Solutions Architect function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.
• Validate, synthesize, and deliver high-signal feedback to the Product, Engineering, and Research teams.

Requirements

• Have 5+ years of technical consulting (or equivalent) experience.
• Are proficient in Python and JavaScript.
• Built and/or delivered prototypes on top of our API platform.
• Led complex technical projects and programs with many stakeholders.
• Can proactively identify opportunities for maximizing our customers’ business value through leveraging the OpenAI API.
• Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done to ensure both your team and our customers succeed.
• Have a humble attitude and an eagerness to help others with empathy.
• Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize.
• Thrive in dynamic environments and can navigate ambiguity with ease.

Benefits

• Hybrid work model of 3 days in the office per week.
• Relocation assistance to new employees.