Technical Account Manager LATAM - Remote

Overview

The Technical Account Manager (TAM) ensures clients' successful onboarding, integration, and support using Onebeat’s inventory optimization solution. This hands-on, technical role bridges client engagement with data and system expertise, requiring coding proficiency and strong communication skills.

In Short

• Partner with clients to define and document their data integration needs.
• Educate clients on data requirements, formats, and best practices.
• Support clients in extracting and validating data, ensuring accuracy and integrity.
• Conduct detailed analysis of initial data sets, addressing discrepancies proactively.
• Build and optimize SQL queries and API requests, and configure internal tools.
• Design scripts and workflows to automate routine data extraction processes.
• Provide technical insights during pre-sales to demonstrate solution alignment.
• Deliver ongoing support to ensure successful solution implementation.

Requirements

• 4+ years in technical roles like TAM, Data Analyst, or Developer.
• Proficiency in SQL, scripting (Python/Ruby), and data processing.
• Experience with APIs, ERP, and BI applications.
• Familiarity with YAML, JSON, ERPs, databases, and ETL data pipelines.
• Bachelor’s degree in Computer Science, Information Technology, or related fields.
• Fluent in Spanish and English.

Benefits

• Opportunity to work in a dynamic environment.
• Engagement with a variety of clients and projects.
• Professional development opportunities.
• Flexible working arrangements.