Senior IT Analyst - Research Operations - Remote

Overview

OGC is a boutique research and consulting agency specializing in data-driven strategy, market research, and Customer Experience (CX). We work with some of the world’s leading brands across various industries, including Telecommunications, Financial Services, Specialty Retail, Hospitality, and Software. We help our clients better understand their customers, develop actionable insights, and improve business processes.

In Short

• Join Comcast’s Consumer Research & Insights team as a Senior IT Analyst - Research Operations.
• Provide IT support for the Research team, managing database access and email setups.
• Ensure compliance with security standards and conduct audits.
• Coordinate with cross-functional teams and vendors for research projects.
• Manage procurement processes and vendor relationships.
• Analyze and report to stakeholders for project success.
• Research and recommend new tools for operational efficiency.
• Perform data queries to support research initiatives.
• Maintain a proactive approach to address challenges.
• This is a full-time, remote position based on the East Coast.

Requirements

• Experience in IT support and market research.
• Strong knowledge of database management and SharePoint.
• Ability to conduct risk assessments and audits.
• Excellent communication and coordination skills.
• Proficiency in data analysis and reporting.
• Experience in vendor management and procurement.
• Proactive problem-solving skills.
• Ability to work collaboratively in a team environment.
• Familiarity with research tools and platforms.
• Strong organizational skills.

Benefits

• Opportunity to work with leading brands.
• Remote work flexibility.
• Engaging and dynamic work environment.
• Professional development opportunities.
• Collaborative team culture.
• Access to cutting-edge research tools.
• Competitive compensation package.
• Health and wellness benefits.
• Work-life balance initiatives.
• Supportive management team.