Senior Solutions Denials & Follow-up Representative - Government - Full Time - Remote

Overview

The Senior Solutions Denials & Follow-up Representative is responsible for supporting the Revenue Cycle at Ochsner Health, ensuring the financial security of patient accounts through effective communication and problem-solving.

In Short

• Full-time remote position focused on financial counseling and billing.
• Responsible for verifying benefits and obtaining authorizations.
• Handles denied claims and provides recommendations for system improvements.
• Ensures compliance with federal, state, and local laws.
• Requires effective verbal and written communication skills.
• Must have strong organizational and time management skills.
• Works to increase patient satisfaction through excellent customer service.
• Requires a high school diploma; associates degree preferred.
• 4 years of experience in a healthcare environment is required.
• Self-directed with the ability to handle multiple tasks efficiently.

Requirements

• High school diploma or equivalent; associates degree preferred.
• 4 years of experience in revenue cycle or healthcare environment.
• Strong computer skills and proficiency with Windows applications.
• Excellent decision-making and analytical skills.
• Ability to communicate effectively with diverse groups.
• Strong interpersonal skills and customer service focus.
• Good organizational and conflict resolution skills.
• Ability to manage time and prioritize tasks effectively.
• Knowledge of healthcare regulations and compliance standards.
• Sound judgment in handling billing-related issues.

Benefits

• Opportunity to make a difference in patient care.
• Work with a leading healthcare provider recognized for excellence.
• Access to professional development and training opportunities.
• Supportive work environment focused on employee well-being.
• Comprehensive benefits package including health insurance.
• Flexible work arrangements in a remote capacity.
• Recognition as a top workplace in the healthcare industry.
• Engagement in community health initiatives.
• Commitment to diversity and inclusion in the workplace.
• Opportunities for career advancement within the organization.