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Patient Coordinator - Remote

Posted 7 weeks ago
Customer Service
Full Time
USA

Overview

The Patient Coordinator plays a vital role in enhancing patient experience at clinics by providing exceptional customer service and administrative support to clinicians and colleagues.

In Short

  • Greeting and checking-in patients.
  • Scheduling appointments and answering phone calls.
  • Verifying insurance coverage and obtaining authorizations.
  • Collecting payments and processing new patients.
  • Maintaining optimal clinic performance.
  • Access to resources, mentorship, and career advice.
  • Opportunities for professional development and advancement.
  • Eligibility for a comprehensive benefits package.
  • Collaborating with respected partners in the healthcare field.
  • Emphasizing teamwork, growth, and exceptional patient care.

Requirements

  • 2+ years of administrative experience in a healthcare setting preferred.
  • Proficiency in Microsoft Office applications (Excel, Word, Outlook).
  • Great time management skills and ability to multi-task.
  • Self-motivated with a drive to exceed patient expectations.
  • Adaptable and positive attitude in a fast-paced environment.
  • Dedication to quality of care and exceptional patient outcomes.

Benefits

  • Generous PTO and paid holidays.
  • Bonus incentive opportunities.
  • Access to mentorship programs and continuing education.
  • Supportive and inclusive workplace culture.
  • Commitment to diversity and inclusion.

N.I.N

NY099 IVYREHAB NETWORK

Ivy Rehab Network is a leading provider of outpatient physical, occupational, speech, and applied behavior analysis (ABA) therapy services, with over 500 locations across the Northeast, Mid-Atlantic, Midwest, and Southeast regions of the United States. Committed to clinical excellence and a culture that values authenticity, inclusion, and growth, Ivy Rehab focuses on empowering individuals to live their lives to the fullest. The organization fosters a collaborative environment where employees are seen as valued teammates, offering numerous opportunities for professional development, mentorship, and continuous learning. Recognized as a top employer in the healthcare industry, Ivy Rehab is dedicated to delivering exceptional care and achieving outstanding patient outcomes.

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