Referral Coordinator - Hybrid/Remote

Overview

The Referral Coordinator position at St. Peter's Health Partners involves managing patient referrals in a hybrid/remote capacity, ensuring effective communication between patients, physicians, and specialists.

In Short

• Manage and track patient referrals from start to finish.
• Respond to patient and physician inquiries in a timely manner.
• Gather and document clinical information for referrals.
• Schedule and coordinate referral appointments.
• Ensure HIPAA compliance in all patient interactions.
• Obtain necessary authorizations for referrals.
• Communicate insurance decisions to patients.
• Collaborate with care team members for optimal patient care.
• Maintain knowledge of insurance payer requirements.
• Perform additional duties as assigned.

Requirements

• High School Diploma required; BA preferred.
• Minimum of 5 years experience in a medical office.
• Effective written and verbal communication skills.
• Knowledge of insurance processes and medical coding.
• Strong organizational and time management skills.
• Ability to work independently with minimal supervision.
• Proficient in Microsoft Office and related software.
• Exemplary customer service skills.

Benefits

• Generous tuition allowance for career development.
• Supportive work environment focused on quality of life.
• Opportunities for advancement within the organization.
• Comprehensive health benefits.
• Diversity and inclusion initiatives.