The Senior Application Tech Analyst is responsible for the overall operation of the system hardware and software, ensuring full operation and integration into Northwestern Medicine's information technology and functional environments.
In Short
Monitor system performance and ensure availability.
Implement backup and recovery processes.
Troubleshoot and resolve day-to-day issues.
Document system changes and analyze upgrades.
Recommend hardware and software changes.
Participate in system enhancements and project planning.
Work closely with DBA and Application Analysts.
Lead disaster recovery exercises.
Evaluate system use with end users.
Adhere to organizational policies and compliance standards.
Requirements
Bachelor's or Master's degree in Computer Science or related field.
8+ years of technical experience with midrange platforms or LAN.
3-5 years of experience with core systems.
Excellent verbal and written communication skills.
Health care knowledge or experience preferred.
Project management experience preferred.
Certificates in operating system administration software preferred.
Benefits
Competitive benefits including tuition reimbursement.
The Dayforce Application Support & Training Analyst will provide support and training for the Dayforce HCM software, ensuring optimal performance and compliance.