Risk & Underwriting Analyst - Remote

Overview

As a Risk and Underwriting Analyst, you will play a vital role in supporting NMI’s risk management program focused on protecting NMI from threats and ensuring the compliance of our payment operations. You will be responsible for monitoring and managing the resolution of risk related issues in a timely manner; conducting various tasks with the goal of managing and mitigating portfolio risk, minimizing losses attributable to merchant card/ACH processing and supporting underwriting of merchants.

In Short

• Review merchant transaction details and make decisions based on parameters as well as processing activity.
• Review daily monitoring reports and take appropriate action to resolve chargeback related problems.
• Recommend accounts for termination, as appropriate.
• Investigate accounts to identify risks such as fraudulent merchants.
• Review merchant exception reports and act on issues in accordance with procedures.
• Perform periodic risk based merchant reviews.
• Provide backup support to the underwriting team when necessary.
• Contact merchants to secure supporting documentation.
• Contribute to root cause analysis to better predict and mitigate risk.
• Support continuous monitoring efforts and processes to maintain compliance.

Requirements

• High school degree or equivalent; Associates and/or Bachelor’s degree preferred.
• 1 to 3 years of risk management experience in financial services or fintech.
• Experience applying critical thinking and problem solving.
• Self-starter with a high level of accuracy.
• Ability to maintain confidential information securely.
• Ability to work independently with minimal supervision.
• Knowledge of risk schemes and risk detection tools.
• Experienced in risk analysis and managing investigations.
• Exceptional written and verbal communication skills.
• Knowledge of Aperia, ScanX, Merchant Central, CBOS, or TSYS is a plus.

Benefits

• Annual salary of $65,000 - $75,000.
• A remote first culture.
• Flex PTO.
• Health, Dental and Vision Insurance.
• 13 Paid Holidays.
• Company volunteer days.