Program Manager - Collections Optimization - Remote

Overview

Nivoda is seeking a technical, strategic Program Manager to own and evolve their global collections program, optimizing and automating collections across a high-growth, multinational customer base.

In Short

• Own the Collections Program Roadmap to improve DSO and reduce aging debt.
• Build & Automate Systems with Engineering and Ops to enhance workflows.
• Manage key metrics like DSO and collections efficiency.
• Develop a scalable process that balances assertive follow-ups with customer centricity.
• Enable cross-functional execution aligning strategies across teams.
• Drive compliance and documentation for accurate records.
• Build a self-sufficient collections function for future growth opportunities.

Requirements

• Experience in leading projects and driving change in finance functions.
• Strong quantitative background with a degree in STEM or Business.
• Proven success in improving collections processes.
• Strong grasp of financial systems and workflow tools.
• Comfortable working with data to analyze trends.
• Experience owning cross-functional programs end-to-end.
• Ability to think strategically and influence stakeholders.
• Excellent negotiation skills with business customers.
• Resilient and outcomes-driven mindset.

Benefits

• Work at the heart of a global scale-up disrupting the jewelry supply chain.
• Autonomy and ownership over high-impact programs.
• Collaboration with global teams across different functions.
• Competitive salary, medical aid, and generous leave.
• Hybrid work model with remote options.
• Supportive team culture rewarding curiosity and initiative.