Refund Specialist - Remote

Overview

This position involves overseeing credit balances and refunds, ensuring accuracy and compliance while communicating with clients and departments.

In Short

• Acts as primary oversight for all credits balances and refunds
• Responsible for reviewing and approving all refunds before submission
• Resolves escalated issues related to credit balances or refunds
• Tracks all refunds and reports on them accurately
• Communicates clearly and professionally with departments and clients
• Analyzes payer EOB’s and clients managed care contracts

Requirements

• High school education or equivalent
• Basic user of Microsoft Word, Excel, and Outlook
• Impeccable attendance record and excellent work ethic
• Knowledge of HIPAA and patient confidentiality policies
• Excellent interpersonal skills
• Ability to work in a team-oriented environment
• Excellent written and verbal communication skills
• Knowledge of the Health Care industry
• Detail oriented and highly organized
• Ability to analyze and problem solve

Benefits

• Opportunity to work with Executive leadership
• Experience in a high growth company
• Focus on positive culture building